I ordered a telekung with zip but received one without zip. I’ve emailed the store asking for a refund for the price difference but never received a reply after more than 1 week waiting. You have good products but you need to upgrade your customer service if you want to maintain your competitive advantage.
The material is great, i love it. But the face loop ia quite small & the the base underneath chin is to wide. Siti Khadijah design is still unbeatable..
i have paid premium price for delivery. ended up been told that seller did not place my order.
almost 2 weeks delay and never refund my premium delivery payment
On-The-Go Prayerwear - Marisa Telekung in Seaweed Green
Shipping said 2-4 days but received bit late.
2x Telekung Mini Hidaya (with pocket) - RM 189
Travel Telekung - Telekung Sofia 3.0 in Navy Blue
Aunty bought this Yuna Telekung for my daughter and after the 1st wash bef use the top telekung shrunk by a few cm. Now her hands become visible when praying because of the shrinkage. Also it covers less her back. Is this normal and have the customer been advised through the specifications or detaills.