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Deliveries & Payments

MALAYSIA CUSTOMERS

Customer Pick Up (FREE)

  • Please allow 24 hours before you can pick up your item from our store. We will email you when your item is ready to be picked up. 
  • Pick up point:  ZAAHARA, 53, JALAN SS15/5A, 47500 Subang Jaya (1st Floor)
  • Pick up time:  10am - 5pm daily. 

2. DELIVERY RATES:

PENINSULAR MALAYSIA

 Weight Rate (RM)
Standard ( <1.0 kg)  10.00
Medium Weight Shipping (1.1 kg - 6.0 kg)  15.00
Heavy Weight Shipping (6.1kg - 10.0 kg)  25.00

 

SABAH/SARAWAK

 Weight Rate (RM)
Standard ( <1.0 kg)  18.00
Medium Weight Shipping (1.1 kg - 2.0 kg)  30.00
Heavy Weight Shipping (2.1kg - 5.0 kg)  70.00

 

  • Once your items have been posted, a tracking number will be emailed to you.
  • Zaahara uses EASYPARCEL as our shipping agent. You may track your tracking number here.
  • Products should be received between 1-3 working days.
  • Zaahara is not responsible for any damages to the products during the delivery process
  • Zaahara is not responsible for the late delivery of the item due to the shipping sgent. 
  • Zaahara accept refunds; within 1 week of the received date of item; provided that there are no damages to the products and tags (if applicable) are still attached.

3. PAYMENTS

We offer 3 types of payment methods:

1. Bank Transfer

This can be done through manual online banking or Cash Deposit Machine (CDM). Once you've placed your order, email us (sales@zaahara.com) the proof of payment.

 

2. iPay88 (Secured Online Bank Transfer) 

Choose 'iPay88' as Method of Payment. iPay88 is a secure Malaysia online payment gateway which accepts Malaysia Online Bank Transfers (i.e: RHB, Maybank2u, CIMBClicks, Hong Leong Online, Bank Islam, etc.)

 

 

 

3. PayPal (Credit Card)

Should you prefer credit card payment, choose paypal. Not to worry, you don't need a paypal account to use this method. 

 

 

 

INTERNATIONAL CUSTOMERS

  • We will be using the Poslaju Express Mail Service (EMS)
  • Delivery Duration are typically as follow:
     COUNTRY DELIVERY PERIOD
    Australia 4 - 6 days
    New Zealand 4 - 6 days
    United Kingdom 4 - 6 days
    United States of America 4 - 6 days
    Brunei 2 - 3 days
    Singapore 2 - 3 days
    Indonesia 2 - 3 days
  • Zaahara is not responsible for any damages to the products during the delivery process
  • Zaahara is not responsible for the late delivery of the item due to the shipping company
  • Zahara do not accept refunds for international customers 

Delivery Rates

Country Flat Rate  Local Currency (Approx.)
Australia (< 8kg) RM80 ~AUD 30
New Zealand (< 8kg) RM80 ~NZD 30
United Kingdom (< 25kg) RM150 ~GBP 28
United States of America (< 25kg) RM150 ~USD 42
Brunei & Singapore (< 1kg) RM30 ~BND/SGD 12 
Brunei & Singapore(< 2kg) RM40 ~BND/SGD 15
Brunei & Singapore (< 10kg) RM60 ~BND/SGD 23

 

PAYMENTS

  • We accept credit card payments and bank telegraphic transfer for international customers.
  • For credit card payments, choose 'Paypal' as Method of Payment at checkout - don't worry, you don't need a Paypal account to make payments.
  • For bank telegraphic transfer, choose 'Bank Transfer' as Method of Payment at checkout and follow the instructions.
Telegraphic Transfer Details
Payable to: Zaahara Ventures Sdn Bhd
Name of Bank: Malayan Banking Berhad
Account No: 562227334196
Bank Address: No. C8-C10, Jalan SS15/4D, 47500 Subang Jaya, Selangor Darul Ehsan, Malaysia
Swift Code: MBBEMYK