BASED IN MALAYSIA. WORLDWIDE DELIVERY. WHATSAPP 010-366-1801 FOR ENQUIRIES 10AM - 6PM (MYT: UTC +8)

Deliveries & Payments

MALAYSIA CUSTOMERS

Customer Pick Up (FREE)

  • Please allow 24 hours before you can pick up your item from our store. We will email you when your item is ready to be picked up. 
  • Pick up point:  ZAAHARA, 53, JALAN SS15/5A, 47500 Subang Jaya (1st Floor)
  • Pick up time:  10am - 5pm daily. 

2. DELIVERY RATES:

PENINSULAR MALAYSIA

 Weight Rate (RM)
Standard ( <1.0 kg)  10.00
Medium Weight Shipping (1.1 kg - 6.0 kg)  15.00
Heavy Weight Shipping (6.1kg - 10.0 kg)  25.00

 

SABAH/SARAWAK

 Weight Rate (RM)
Standard ( <1.0 kg)  18.00
Medium Weight Shipping (1.1 kg - 2.0 kg)  30.00
Heavy Weight Shipping (2.1kg - 5.0 kg)  70.00

 

  • Once your items have been posted, a tracking number will be emailed to you.
  • Zaahara uses EASYPARCEL as our shipping agent. You may track your tracking number here.
  • Products should be received between 1-3 working days.
  • Zaahara is not responsible for any damages to the products during the delivery process
  • Zaahara is not responsible for the late delivery of the item due to the shipping sgent. 
  • Zaahara accept refunds; within 1 week of the received date of item; provided that there are no damages to the products and tags (if applicable) are still attached.

3. PAYMENTS

We offer 3 types of payment methods:

1. Bank Transfer

This can be done through manual online banking or Cash Deposit Machine (CDM). Once you've placed your order, email us (sales@zaahara.com) the proof of payment.

 

2. iPay88 (Secured Online Bank Transfer) 

Choose 'iPay88' as Method of Payment. iPay88 is a secure Malaysia online payment gateway which accepts Malaysia Online Bank Transfers (i.e: RHB, Maybank2u, CIMBClicks, Hong Leong Online, Bank Islam, etc.)

 

 

 

3. PayPal (Credit Card)

Should you prefer credit card payment, choose paypal. Not to worry, you don't need a paypal account to use this method. 

 

 

 

INTERNATIONAL CUSTOMERS

  • We will be using the Poslaju Express Mail Service (EMS)
  • Delivery Duration are typically as follows:
 ZONES
COUNTRY
ZONE 1
Brunei, Singapore
ZONE 2
China, Hong Kong, Indonesia, Myanmar, Philippines, Thailand
ZONE 3
Bangladesh, Cambodia, Lao People's Democratic Republic, Macao, Sri Lanka, Taiwan, Vietnam
ZONE 4
Australia, India, Japan, Pakistan, Palestinian Territory, Occupied, Qatar, Saudi Arabia, United Arab Emirates
ZONE 5
Albania, Andorra, Austria. Bahrain, Bhutan, Bulgaria, Croatia, Czech Republic, France, Gibraltar, Greece, Holy See (Vatican City State), Iraq, Italy, Liechtenstein, Luxemburg, Maldives,Monaco, Nepal, Netherlands, New Zealand, Norfolk Island, San Marino, Slovakia, South Korea, Turkey
ZONE 6
Algeria, Belarus, Belgium, Bosnia and Herzegovina, Chad, Cyprus, Denmark, Egypt, Estonia, Faroe Island, Fiji, Finland, Germany, Hungary, Iran, Jordan, Kosovo, Kuwait, Latvia, Lebanon, Lesotho, Libyan Arab Jamahiriya, Lithuania, Macedonia, Malta, Mauritius, Moldova, Montenegro, Morocco, Namibia, Norway, Poland, Portugal, Romania, Serbia, Slovenia, South Africa, Spain, Sudan, Swaziland, Sweden, Switzerland, Tonga, Trinidad and Tobago, Tunisia, Uganda, Wallis and Futuna, Zambia.

 

  • Zaahara is not responsible for any damages to the products during the delivery process
  • Zaahara is not responsible for the late delivery of the item due to the shipping company
  • Zahara do not accept refunds for international customers 

PAYMENTS

  • We accept credit card payments and bank telegraphic transfer for international customers.
  • For credit card payments, choose 'Paypal' as Method of Payment at checkout - don't worry, you don't need a Paypal account to make payments.
  • For bank telegraphic transfer, choose 'Bank Transfer' as Method of Payment at checkout and follow the instructions.
Telegraphic Transfer Details
Payable to: Zaahara Ventures Sdn Bhd
Name of Bank: Malayan Banking Berhad
Account No: 562227334196
Bank Address: No. C8-C10, Jalan SS15/4D, 47500 Subang Jaya, Selangor Darul Ehsan, Malaysia
Swift Code: MBBEMYK